UK WebnamesDomain name registration, email & web site hosting

If you buy web site hosting and email services from this web site ("Services") you are purchasing from Small Green Tree (Internet) Ltd (the "Company"), 17 The Park, Tregony, Truro, TR2 5PY, UK.

The following terms and conditions apply:

  • Communication: Changes to your Services need to be made by the administrative contact that you register for the domain. We may require such changes to be confirmed in writing (by signed fax or by letter). If we need to contact you about your Services we may do so by email, by telephone, or by post at our discretion. It is your responsibility to ensure that we are kept up to date with changes to your contact details
  • Cancellation: We require seven days notice of cancellation. We will refund any full unused calendar months.
  • Termination: We reserve the right to terminate the Services. We will normally provide thirty days notice and a full refund of unused calendar months. However we may cancel the Services without notice where the issue is one of security, abuse or unacceptable use (see below)..
  • Users: The Services are provided to businesses and to individuals who are at least eighteen years old.
  • Renewals: You will not be automatically charged for renewal. Just before your Services come up for renewal we will contact you by email to see if you wish to renew. It is ultimately your responsibility to renew your Services and if we do not hear from you, or cannot contact you, the Services will lapse.
  • Complaints: Our complaints policy is simple: If you have any problem whatsoever, simply contact us by phone or by snail mail (details here), or by our contact form here.
  • Security: You must use reasonable security precautions in connection with your use of the Services.
    • Any devices or computers that you use to connect to the Services should use up to date, fully-patched software.
    • Any devices or computers that you use to connect to the Services should be protected against malware and viruses.
    • Any applications or scripts that you install on our servers should be kept up to date and fully-patched (for example WordPress).
    • Where duplicates of applications or scripts have been installed for testing and trial purposes, they should be fully removed once testing is complete (for example WordPress).
    • Where applications or scripts are installed as a utility to help with a specific development project they should be fully removed once the project is complete (for example PHPMyAdmin).
    • You should use strong, robust passwords for accessing the Services.
  • Acceptable use: The Services are designed for use by small businesses and individuals. As a condition of your use of the Services, you affirm that you will not use the Services for any purpose that is unlawful or prohibited by these terms, conditions, and notices. In particular, the services must not be used for any of the following:
    • Unsolicited bulk email ("Spam" as defined by spamhaus.org).
    • Attempts to subvert the Internet system such as "denial of service" attacks, or attempts to use the Services for a purpose for which they are not intended.
    • The posting of offensive, inflammatory or defamatory material.
    • The use of the the Services for web sites that contain sexually oriented content suitable for adults only.
    • Any misuse of the service that would bring our name and business activities into disrepute.
    • Any use of the Services that would threaten the integrity of the Services (as, for example, overloading by abnormal and exceptional spikes of demand without prior agreement).
  • Development & Modification: In line with our policy of continuous improvement the Company reserves the right to modify the features and functionality of the Service at any time.
  • Limitation Of Liability: The Company makes no representations as to the suitability of any of the information contained in software programs, documents and related graphics on the Company's web sites for any purpose. All such software programs, documents and related graphics are provided without warranty of any kind. In no event shall the Company be liable for any damages whatsoever, including special, indirect or consequential damages, arising out of or in connection with the use or performance of information available from the Services provided.
  • Indemnity: You agree to defend, indemnify and hold the Company harmless from any and all liabilities, costs and expenses, including reasonable legal fees, related to any violation of this agreement by you or users of your account in connection with the use of the Services.
  • Recourse: If you are dissatisfied with the Service or with any terms, conditions, rules, policies, guidelines, or practices of the Company in operating the Services, your sole and exclusive remedy is to discontinue using the Services.